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  1. Wish Local
  2. Ship to Store Orders
  3. Ship to Store Orders

Ship to Store Orders

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  • How do I sign up for Ship to Store?
  • Inventory Management Tools
  • How to check in a Ship to Store shipment
  • What arrives inside shipments?
  • How quickly do I need to check in Ship to Store packages?
  • Should I open Ship to Store customer packages?
  • How should I organize Ship to Store customer packages?
  • How to report shipments that didn’t arrive
  • How to check in shipments without the outer shipment QR code
  • How to check in shipments without customer package QR codes
  • How to report extra customer packages in shipments
  • How to report missing customer packages in shipments
  • What should I do if I checked in a customer package and then realize I never received it?
  • What should I do if I find a customer package after I marked that I didn't receive it in the app?
  • What do I do if shipments are 'Awaiting check-in'?
  • What should I do if I didn't receive a shipment by the arrival date shown in the Wish Local app?
  • What should I do if I am having issues with shipment deliveries?
  • What should I do if I was notified that I need to pay a customs fee? 
  • What should I do if the customer received a damaged or broken item in their Ship to Store order?
  • What should I do if the customer did not receive an item in their Ship to Store order?
  • What should I do if the customer's QR code doesn't work?
  • What should I do if I received the same customer package more than once?
  • How often will I receive Ship to Store shipments?
  • What should I do if the customer calls or visits my store to ask if their order is available?
  • How can I ban a customer from shipping their orders to my store? 
  • What if the outer shipment QR code doesn't work, and I can't locate the shipment in the Shipments tab of the Wish Local app?
  • What should I do if I scan a Ship to Store shipment QR code and the Wish Local app doesn't show any customer packages to check in?
  • What if customers can’t see my store on Wish?
  • What happens to packages if they aren’t picked up?
  • Instructions for Removing Items
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