How to check in shipments without the outer shipment QR code
|
If you can't scan the QR code on an outer shipment package or it’s missing, you can check in the packages in the Shipments tab of the Wish Local app. |
Here’s how to check in the shipments without the outer shipment QR code.
|
1. Open the Shipments tab in the Wish Local app.
2. Select the shipment in the Shipments tab with the matching tracking number or shipment number listed on the outer shipment labels.
You can search for the tracking or shipment number by selecting the Magnifying Glass on the top right corner of the Shipments tab. |
|
| 3. Open the shipment, and remove the customer packages without opening them.
|
|
| 4. Enter the 6-digit code of one of the customer packages in the shipment in the app when prompted. After entering the 6-digit code, you will see the option to scan the customer package QR codes. |
|
|
5. With the Wish Local app, scan the QR codes on the labels of the customer packages. When you successfully scan a QR code on a customer package, a green banner will appear in the app with a completed scan confirmation. |
|
| 6. After scanning all the customer packages, select Done scanning to complete the check-in process. |
Once you finish checking in a shipment, we’ll notify customers that their orders are ready for pickup at your store. Check out “Preparing for customer pickups” for tips on organizing packages and fulfilling pickups.
We recommend printing out this helpful guide on troubleshooting shipments to keep as a reference.
If you have any questions about this process, please contact Wish Local support.
Comments
0 comments
Article is closed for comments.