Wish Local Admin

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Activity overview

Latest activity by Wish Local Admin
  • Wish Local Admin created an article,

    How to report extra customer packages in shipments

    How to report extra customer packages in shipments If you receive any extra packages in a shipment, please contact the Wish support team.   Here’s how to report extra packages at check-in. Whil...

  • Wish Local Admin created an article,

    How to report shipments that didn’t arrive

    How to report shipments that didn’t arrive The Awaiting check-in status appears in the Shipments tab when your store has a delivered shipment that hasn’t been checked in yet.   If you are missing e...

  • Wish Local Admin created an article,

    How to report an incident with a Wish customer at pickup

    How to report an incident with a Wish customer at pickup We want to know if a Wish customer acts inappropriately or unlawfully. Please get in touch with Wish Local support, so we can investigate th...

  • Wish Local Admin created an article,

    How to report an incident with a Wish customer at pickup

    How to report an incident with a Wish customer at pickup We want to know if a Wish customer acts inappropriately or unlawfully. Please get in touch with Wish Local support, so we can investigate th...

  • Wish Local Admin created an article,

    What happens to packages if they aren’t picked up?

    What happens to packages if they aren't picked up? If customers don’t pick up their orders, the items will appear in the Items to remove task in the Activity Log of your In stock tab. These packag...

  • Wish Local Admin created an article,

    What if customers don't pick up their orders?

    What if customers don't pick up their orders? If customers don’t pick up their orders, the items will appear in the Items to remove task in the Activity Log of your In stock tab. These packages ca...

  • Wish Local Admin created an article,

    How do I reset my password?

    How do I reset my password? You can update your password in the Wish Local app with these steps. Open the Account tab in your Wish Local app. Tap Change Password. Enter your current password and y...

  • Wish Local Admin created an article,

    What if my camera doesn’t turn on when I try to scan QR codes?

    What if my camera doesn’t turn on when I try to scan QR codes? To process shipments and customer pickups, you’ll need to use the Scan tool in your Wish Local app.   If your device’s camera isn’t st...

  • Wish Local Admin created an article,

    How can customers contact the Wish Customer Support Team?

    How can customers contact the Wish Customer Support Team? If Wish customers have an issue with an existing order, they can contact the Wish Customer Support Team in a few different ways:  Via the ...

  • Wish Local Admin created an article,

    What arrives inside shipments?

    What arrives inside shipments? When customers select your location as their Ship to Store pickup location, we bundle and ship their orders to your business. Shipments typically contain multiple pac...