Wish Local Admin
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Articles
Recent activity by Wish Local Admin-
When should I expect Ship To Store orders to begin arriving?
When should I expect Ship to Store orders to begin arriving? The timeline for receiving Ship to Store orders varies based on factors such as the country you are located in and the demand in your ar...
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How to report shipments that didn’t arrive
How to report shipments that didn’t arrive The Awaiting check-in status appears in the Shipments tab when your store has a delivered shipment that hasn’t been checked in yet. If you are missing e...
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Getting help if there’s an issue
Getting help if there’s an issue Check out the Support Hub in the Wish Local app for helpful FAQs and to get in touch with us. How to access Help Center articles in the Wish Local app If you have...
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What should I do if I completed a pickup, but it still shows in my pending pickups?
What should I do if I completed a pickup, but it still shows in my pending pickups? If you have scanned a customer’s QR code but were unable to confirm the pickup, you will receive a Confirm pickup...
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Can multiple Wish pickup locations be approved near each other?
Can multiple Wish pickup locations be approved near each other? There are many factors that go into deciding whether to approve a Wish Local partner location. We do look at the number of existing W...
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How do I log into the Wish Local app?
How do I log into the Wish Local app? The Wish Local app is available on Google Play and the App Store. Just search for Wish Local for Partner Stores and you can download the app for free. To login...
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How to check in shipments without the outer shipment QR code
How to check in shipments without the outer shipment QR code If you can't scan the QR code on an outer shipment package or it’s missing, you can check in the packages in the Shipments tab of t...
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How to update your store hours or close temporarily
How to update your store hours or close temporarily If your business hours have changed or you need to close your store temporarily, please follow the instructions below. How to change your store ...
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Can customers pick up canceled orders?
Can customers pick up canceled orders? Customers cannot pick up packages in canceled orders. Please only give out packages if you can successfully scan a customer's QR code with the Wish Local app....
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When and how do I get paid?
When and how do I get paid? Payments are processed biweekly on the 1st and 15th of each month to the PayPal account registered to your account. Please be advised; payments are released approximatel...