Payments and Refunds

Refund Inquiries

• How do I know if a customer’s order was canceled?
• What should I do if I confirmed the pickup before realizing I don't have the item(s) at my location?
• Do I need to do anything with canceled orders?
• How does a customer request a refund for a Wish order?

Payment Inquiries

• When and how do I get paid?
• What if I do not want to use PayPal to receive my payments?
• What if I don't have a PayPal account?
• What if PayPal is not available in my country?
• How much do I get paid?
• People have picked up orders and I don't think I was paid for them. What do I do?

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