Wish Local Admin
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Articles
Recent activity by Wish Local Admin-
Sell on Wish
Sell on Wish Sell on Wish was a feature that allowed Wish Local participants to list their own inventory for sale to local shoppers. On November 1, 2021, we discontinued the Sell on Wish program ...
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What should I do if I find a customer package after I marked that I didn't receive it in the app?
What should I do if I find a customer package after I marked that I didn't receive it in the app? If you find a customer package after you indicated that you didn't receive it in the app, please s...
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Pickup Now Inventory
Pickup Now Inventory Pickup Now inventory was pre-stocked Wish products that Wish Local participants held in their stores until shoppers purchased them on the Wish shopping app and picked them up. ...
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What do I do if shipments are 'Awaiting check-in'?
What do I do if shipments are 'Awaiting check-in'? This notification appears in the Wish Local app when a delivery company has delivered a Ship to Store shipment to your store, but the customer pac...
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Local Delivery
Local Delivery Local Delivery was a delivery option customers could select during checkout, which allowed Wish Local participants to earn a commission by delivering orders to customers. On Novemb...
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What should I do if I didn't receive a shipment by the arrival date shown in the Wish Local app?
What should I do if I didn't receive a shipment by the arrival date shown in the Wish Local app? Please note that the arrival dates listed in the Wish Local app are estimates. Shipments may be dela...
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Curbside Pickup
Curbside Pickup Curbside Pickup was a contactless pickup option that allowed participants to fulfill orders by bringing packages out to customers waiting at the curbside of the store. On November...
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What should I do if I am having issues with shipment deliveries?
What should I do if I am having issues with shipment deliveries? Many factors can contribute to delivery issues, such as postal carrier specifications and limited hours of operation. We are happy t...
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What should I do if I was notified that I need to pay a customs fee?
What should I do if I was notified that I need to pay a customs fee? If you were notified that you need to pay a small customs fee, please pay the fee and send us the invoice through the Support Hu...
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What should I do if the customer received a damaged or broken item in their Ship to Store order?
What should I do if the customer received a damaged or broken item in their Ship to Store order? If the customer received a damaged item in their Ship to Store order, let the customer know they may...