Wish Local Admin
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Articles
Recent activity by Wish Local Admin-
Pickup Now Inventory
Pickup Now Inventory Pickup Now inventory was pre-stocked Wish products that Wish Local participants held in their stores until shoppers purchased them on the Wish shopping app and picked them up. ...
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Local Delivery
Local Delivery Local Delivery was a delivery option customers could select during checkout, which allowed Wish Local participants to earn a commission by delivering orders to customers. On Novemb...
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Wish Local Referrals
Wish Local Referrals Wish Local Referrals was the official Wish Local customer referral program, where Wish Local participants could earn a commission for referring new Wish customers. On August...
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What should I do if the customer did not receive an item in their Ship to Store order?
What should I do if the customer did not receive an item in their Ship to Store order? If the customer believes items are missing from their Ship to Store order, they can request a partial refund b...
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There were items stolen. What should I do?
There were items stolen. What should I do? If Wish items were stolen from your location, please file a police report and send us a copy via an email to store@wish.com. Please also provide us with i...
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What should I do if I didn't receive a shipment by the arrival date shown in the Wish Local app?
What should I do if I didn't receive a shipment by the arrival date shown in the Wish Local app? Please note that the arrival dates listed in the Wish Local app are estimates. Shipments may be dela...
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What should I do if I scan a Ship to Store shipment QR code and the Wish Local app doesn't show any customer packages to check in?
What should I do if I scan a Ship to Store shipment QR code and the Wish Local app doesn't show any customer packages to check in? If you scan the Ship to Store shipment QR code and the Wish Local ...
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How can I ban a customer from shipping their orders to my store?
How can I ban a customer from shipping their orders to my store? If a Wish customer behaves in a way that is dangerous or threatening, please contact us. We will be happy to work with you to resol...
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What if the outer shipment QR code doesn't work, and I can't locate the shipment in the Shipments tab of the Wish Local app?
What if the outer shipment QR code doesn't work, and I can't locate the shipment in the Shipments tab of the Wish Local app? If the QR code on the shipment does not work and you cannot locate the s...
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What should I do if I find a customer package after I marked that I didn't receive it in the app?
What should I do if I find a customer package after I marked that I didn't receive it in the app? If you find a customer package after you indicated that you didn't receive it in the app, please s...