Wish Local Admin
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Articles
Votes on activity by Wish Local Admin-
How big are Ship to Store shipments and packages?
How big are Ship to Store shipments and packages? Ship to Store orders will vary in dimensions depending on the sizes of the orders placed by Wish customers. These orders are generally small, and c...
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Wish Local Referrals
Wish Local Referrals Wish Local Referrals was the official Wish Local customer referral program, where Wish Local participants could earn a commission for referring new Wish customers. On August...
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How to report extra customer packages in shipments
How to report extra customer packages in shipments If you receive any extra packages in a shipment, please contact the Wish support team. Here’s how to report extra packages at check-in. Whil...
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What should I do if I am receiving emails in the wrong language?
What should I do if I am receiving emails in the wrong language? If the emails you receive from Wish Local are in the wrong language, please contact us and we will be happy to assist in adjusting t...
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How to report shipments that didn’t arrive
How to report shipments that didn’t arrive The Awaiting check-in status appears in the Shipments tab when your store has a delivered shipment that hasn’t been checked in yet. If you are missing e...
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What should I do if the customer received a damaged or broken item in their Ship to Store order?
What should I do if the customer received a damaged or broken item in their Ship to Store order? If the customer received a damaged item in their Ship to Store order, let the customer know they may...
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How to report an incident with a Wish customer at pickup
How to report an incident with a Wish customer at pickup We want to know if a Wish customer acts inappropriately or unlawfully. Please get in touch with Wish Local support, so we can investigate th...
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What arrives inside shipments?
What arrives inside shipments? When customers select your location as their Ship to Store pickup location, we bundle and ship their orders to your business. Shipments typically contain multiple pac...
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How to report an incident with a Wish customer at pickup
How to report an incident with a Wish customer at pickup We want to know if a Wish customer acts inappropriately or unlawfully. Please get in touch with Wish Local support, so we can investigate th...
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What do I do if shipments are 'Awaiting check-in'?
What do I do if shipments are 'Awaiting check-in'? This notification appears in the Wish Local app when a delivery company has delivered a Ship to Store shipment to your store, but the customer pac...