Wish Local Admin
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Recent activity by Wish Local Admin-
How to update your store hours or close temporarily
How to update your store hours or close temporarily If your business hours have changed or you need to close your store temporarily, please follow the instructions below. How to change your store ...
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What if customers can’t see my store on Wish?
What if customers can’t see my store on Wish? If your store isn’t available for Ship to Store orders on Wish, here are steps you can take. Check if your store is enrolled in Ship to Store. Reconfi...
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What should I do if I have an emergency and need to close my store?
What should I do if I have an emergency and need to close my store? If you need to close your store temporarily, please contact Wish Local support as soon as possible. We’ll schedule your store’s c...
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How to check in a Ship to Store shipment
How to check in a Ship to Store shipment When shipments arrive, please check them in as soon as possible to notify customers.1 Here’s how to check in shipments. Please note that you should che...
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Should I open Ship to Store customer packages?
Should I open Ship to Store customer packages? Please do not open Ship to Store customer packages. A Ship to Store shipment consists of an outer shipment package that contains one or more customer ...
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What do I do if shipments are 'Awaiting check-in'?
What do I do if shipments are 'Awaiting check-in'? This notification appears in the Wish Local app when a delivery company has delivered a Ship to Store shipment to your store, but the customer pac...
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How to report shipments that didn’t arrive
How to report shipments that didn’t arrive The Awaiting check-in status appears in the Shipments tab when your store has a delivered shipment that hasn’t been checked in yet. If you are missing e...
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Completing customer pickups
Completing customer pickups After you check in shipments, customers will receive QR codes in their Wish app and via email. You will need to scan their QR codes with the Wish Local app to fulfill th...
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Preparing for customer pickups and returns
Preparing for customer pickups and returns Successful Wish Local stores prepare for pickups and returns to make the most of every Wish customer visit. Creating excellent customer experiences can en...
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How to complete a customer pickup
How to complete a customer pickup After you check in shipments, customers will receive pickup QR codes in their Wish app and via email. When customers arrive to pick up their orders, you’ll need ...