What should I do if I’m closing my store?
We’re sorry to hear this news and hope you can return to the program in the future.
Please contact Wish Local support, and a member of our team will respond to your request via email to discuss and process your account deactivation. Please include your last day in the program date and any feedback for the program in your communication.
If possible, to help fulfill remaining orders at your location, please contact us with at least 30 days of notice before your last day in the program.1
Keep in mind that your account will not be closed until you receive an email confirmation from a member of the Wish Local team.
Processing remaining Wish inventory
Please note that you are obligated to continue to check in new shipments and fulfill customer pickups placed before your last day in the program.2
After processing your request, we will put your Wish Local account on hold. While your account is on hold, customers cannot select your store as their pickup location for new orders. You may still receive any shipments that are already in transit.
Following the deactivation of your account, we’ll send you instructions for any remaining Wish inventory. If you receive any additional shipments after your store closure date, please contact Wish Local support.
1. Section 6 Termination; Transition of the Wish Local Participant Terms and Conditions.
2. Section 7 Effects of Termination; Transition of the Wish Local Participant Terms and Conditions.