How do I leave the Wish Local program?
We don’t want to see you go, and we’ll work with you to address any issues you may have.
If you’d like to start the deactivation process, you must contact Wish Local support with at least 30 days of notice before your last day in the program.1 Please include any departure reasons and feedback for the program in your communication.
A member of our team will respond to your request via email or phone to discuss and process your account deactivation. Keep in mind that your account will not be closed until you receive confirmation from a member of the Wish Local team.
Processing remaining Wish inventory
Please note that you are obligated to continue to check in new shipments and fulfill customer pickups placed before your last day in the program.2
After processing your request, we will put your Wish Local account on hold. While your account is on hold, customers cannot select your store as their pickup location for new orders. You may still receive any shipments that are already in transit.
Following the deactivation of your account, we’ll send you instructions for any remaining Wish inventory. If you receive any additional shipments after your last day in the program, please contact Wish Local support.
1. Section 6 Termination; Transition of the Wish Local Participant Terms and Conditions.
2. Section 7 Effects of Termination; Transition of the Wish Local Participant Terms and Conditions.